Delivery and returns

Delivery

Opus Innovations delivers Toilet Tapes in the UK. For delivery of Toilet Tapes in other countries go to the store switcher at the top of this page.

 

If your order is placed before 12:00 PM weekdays, we can ship it the same day. You can always track your order via the e-mail notifications all the way up to the point of delivery. Deliveries usually reach you within 3 – 5 working days of your order. If you need faster delivery to ensure your item arrives on time, just call us on +44 (0) 1293 516150.

Free delivery for orders over GBP 45.00 or orders exceeding 20 pieces.

Returns

If you are unhappy with your purchase for any reason, you can return it to the below address within 14 days of your delivery in perfect condition complete with original packaging. We will be happy to refund the original price of the item or send you an exchange. This does not affect your statutory rights. We regret that postage, packing and insurance are direct costs and cannot be refunded.

We strongly advise that a proof of postage receipt should be obtained when returning your order. You are responsible for the item until we receive it at our warehouse.

Should goods be damaged or faulty please contact us on +44 (0) 1293 516150 or via: enquiries_uk@toilettapes.com

Please include your order details and send returns to:

Returns Department
Opus Innovations Ltd
Unit 12 The Brunel Centre
Newton Road
Crawley
West Sussex
RH10 9TU
United Kingdom

up to 90% less plastic & recyclable

also suitable for rimless toilet

no dirty hands

Care for planet & closet