Delivery and returns
DeliveryOpus Innovations delivers Toilet Tapes in the UK. For delivery of Toilet Tapes in other countries go to the store switcher at the top of this page.
If your order is placed before 12:00 PM weekdays, we can ship it the same day. You can always track your order via the e-mail notifications all the way up to the point of delivery. Deliveries usually reach you within 3 – 5 working days of your order. If you need faster delivery to ensure your item arrives on time, just call us on +44 (0) 1293 516150.
Free delivery for orders over GBP 27.00 or orders exceeding 12 units.
If you are unhappy with your purchase for any reason, you can cancel/withdraw it within 14 days of delivery and return it to the below address within 14 days of communicating your decision to us. We will be happy to refund the original price of the item or send you an exchange. This does not affect your statutory rights. We regret that postage, packing and insurance are direct costs and cannot be refunded.
We strongly advise that a proof of postage receipt should be obtained when returning your order. You are responsible for the item until we receive it at our warehouse.
Should goods be damaged or faulty please contact us on +44 (0) 1293 516150 or via: email@example.com
Please include your order details and send returns to:
Opus Innovations Ltd
Unit 12 The Brunel Centre